Tom grew up in the plumbing trade, working alongside his grandfather and father. Fixing things was second nature to him. Somewhere along the way, he started saying, “You get breadsticks!” whenever a job was done right or someone went above and beyond. No one is quite sure where it came from — but it stuck.
At first, it was just Tom being Tom. He’d say it in meetings, drop it in our Google chats, and even joke about it with homeowners and vendors. Pretty soon, the phrase took on a life of its own. What started as an inside joke became a cornerstone of our PMI Mountain Collection team culture.
What Breadsticks Mean to Us
Today, breadsticks mean much more than a funny saying:
Recognition – celebrating a job well done. Reward – acknowledging effort and success.
The Little Extra – that extra touch that makes people smile and experiences memorable.
Our team even carries rubber breadsticks to “hand out” when someone deserves a moment of recognition. Guests laugh, staff feel motivated, and homeowners see that we take pride in getting things done right.
And who doesn’t want breadsticks? It’s a symbol of joy, accomplishment, and yes — sometimes even a delicious snack. Around here, when something is fixed, organized, or handled correctly… you get breadsticks.
Breadsticks + The Pinnacle Program
As PMI Mountain Collection grows, we’ve launched our Pinnacle Program — a premium framework designed to give homeowners predictable income, peace of mind, and exceptional guest experiences.
Revenue Performance – Dynamic pricing, OTA optimization, and review management. Guest Experience – Concierge support, 24/7 communication, and personal touches.
Home Care – Weekly security checks, light maintenance, and “Fix-It Friday” attention to detail. Owner Support – Transparent billing, clear communication, and proactive reporting.
This program is structured and professional — but the breadsticks culture adds the fun, human side. Together, they make PMI Mountain Collection both reliable and approachable.
Breadsticks in Action
Here’s one recent example: Our Owner Relations Manager built such strong trust with a client that not only did she come back to us for numbers on a second home, but she also recommended us to several other homeowners in her community. That’s a win worth celebrating — definitely breadstick worthy!
Why It Matters for Homeowners and Guests
For Owners: Breadsticks symbolize that our systems are working — your home is well-managed, your income is protected, and your investment is thriving.
For Guests: Breadsticks show up in the little extras — thoughtful touches, local knowledge, and personal care that turn a trip into a 5-star stay.
For Our Team: Breadsticks create a culture of fun, recognition, and reliability.
At PMI Mountain Collection, breadsticks remind us that property management isn’t just about homes — it’s about people, relationships, and creating experiences that last.
Call to Action
From breadsticks to big wins, we believe property management should be both professional and personal. Our Pinnacle Program gives you the best of both worlds — structured systems with a culture of care. Join PMI Mountain Collection and let’s reach the summit together.
PMI Mountain Collection
Park City & Heber Valley n 435-731-4600
www.PMIMountainCollection.com
elevate@pmimountaincollection.com
